570-824-4181

Customer Service

We are at your service, and we are also ready to go the extra mile to please our customers!!!

Thank you for visiting our website. Please read this page for answers to your customer service issues.

How to contact us

Check out our Contact Us page for contact details.

How to return a product to us

At our goal is your satisfaction. If you are unsatisfied with your purchase, it may be returned for any reason within 30 days of purchase. You can visit our location(s) to exchange or return your item(s) or return by mail. Understandably, we cannot accept returns of items that are worn, altered, laundered, embroidered, screen printed or damaged by the purchaser. Items should be in original condition and packaging with all tags and labels as shipped. Footwear must be clean and in original condition. Please try on your shoes on a clean, dry surface to avoid discoloration to the white soles. Shipping and handling costs are not refundable. To assure proper credit, all returns are subject to inspection upon receipt.  ***PLEASE PRINT A COPY OF YOUR WEBSITE PURCHASE WITH PRICING PROVIDED.   You may return items to:
MED PLUS Uniforms & Scrubs
695 Kidder Street, Pine Mall, Wilkes-Barre, Pa.  18702 

How we respect your privacy

Privacy Statement values its customers and respects their privacy. We are committed to protecting your privacy and the information you give us. We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, and promotions. recognizes that it must maintain and use customer information responsibly. We do not sell, share, or trade customer information with individuals or companies outside our company. We do not release your email address to anyone. Information collected Your privacy is important to us. Our website's checkout process requires you to provide us with your billing, shipping, and contact information such as your email address. This information is used to fulfill your order and to keep you updated on the status of your order. Your contact information may also be used to get in touch with you when necessary or to communicate with you about our products, services, and promotions. Opt-out You may opt-out of our email list by emailing us at medplus@epix.net. However, please also note that when you make a purchase, we will send you an email to confirm your order and may also need to contact you via phone, postal mail or email if we have other questions regarding your order. Cookies Our online order system uses cookies to keep track of the items in your shopping basket. Security Statement We use industry-standard secure software technology, Secure Socket Layer (SSL), to protect the information you enter on your online order is transmitted securely from your web browser to our facilities. SSL (https) encrypts your order information and protects your information from being seen by unauthorized individuals. Secure Socket Layer provides our customers the highest level of security. If you're not quite comfortable shopping online, or would prefer to make your purchase via telephone, just give us a call at
570-824-4181. We’ll be happy to take your order right over the phone.